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Privacy Policy for Path To Recovery Detox

Effective Date: 10/01/24

Introduction

Path To Recovery Detox (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we may receive from users of our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

We do not share or obtain contact information with third parties, or states that the text message opt-in is not shared with anyone except the entity that the end user shared their consent with.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Date of birth
  • Medical history and treatment information

Non-Personal Information

We may also collect non-personal information automatically, including:

  • Browser type and version
  • IP address
  • Pages visited on our website
  • Time and date of visit

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services
  • To communicate with you about your inquiries and treatment options
  • To process admissions and provide care
  • To comply with legal and regulatory requirements
  • To send you promotional materials, if you opt-in

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • To trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
  • When required by law or to protect our rights, property, or safety, or that of others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Protection your Privacy

At Path To Recovery Detox, we are committed to protecting the privacy and confidentiality of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. This notice outlines how we may use and disclose your PHI, your rights regarding this information, our legal obligations, and how you can seek further information.

1. How We May Use and Disclose Your Protected Health Information (PHI)

We may use and disclose your PHI for purposes related to treatment, payment, and healthcare operations without your specific authorization, as permitted by law. Examples include:

  • Treatment: We may share your PHI with healthcare providers involved in your care. For instance, if you fall ill during your stay and require hospitalization, we may disclose relevant PHI to the hospital staff to ensure you receive appropriate medical attention.
  • Payment: We may use or disclose your PHI to bill and collect payment from you, your insurance company, or a third party.
  • Healthcare Operations: We may use your PHI to improve the quality of our services, train staff, or conduct required administrative activities.

Additionally, we may disclose your PHI without your authorization in specific circumstances, such as:

  • Safety Concerns: If we believe you pose a serious and imminent threat to yourself or others, we may disclose necessary PHI to medical personnel, law enforcement, or others who can help prevent harm, as permitted by law.
  • Legal Requirements: We may release PHI if required by law, such as in response to a court order or subpoena, or to report abuse, neglect, or certain injuries.

For uses or disclosures beyond these purposes, we will obtain your written authorization unless otherwise permitted or required by law.

2. Your Rights Regarding Your Protected Health Information

As an individual receiving services from Path To Recovery Detox, you have the following rights with respect to your PHI:

  • Right to Inspect and Copy: You may request access to inspect or obtain a copy of your PHI in our designated record set, subject to certain limitations. Requests must be made in writing, and we may charge a reasonable fee for copies.
  • Right to Amend: If you believe your PHI is inaccurate or incomplete, you may request an amendment. We may deny the request under certain conditions, such as if the information was not created by us or is already accurate.
  • Right to Request Restrictions: You may request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations. We are not required to agree to such requests, except in limited cases (e.g., if the disclosure is for payment or operations and you have paid for the service out-of-pocket in full).
  • Right to an Accounting of Disclosures: You may request a list of certain disclosures of your PHI made by us over the past six years, excluding disclosures for treatment, payment, or healthcare operations, among others.
  • Right to Request Confidential Communications: You may ask us to communicate with you in a specific way (e.g., at a different address or phone number) to protect your privacy.
  • Right to Complain: If you believe your privacy rights have been violated, you may file a complaint with us by contacting our Privacy Officer (see contact information below). You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

To exercise any of these rights, please submit a written request to our Privacy Officer. We will respond within the timeframes required by law.

3. Our Legal Duties Regarding Your Protected Health Information

Path To Recovery Detox is required by law to:

  • Maintain the privacy and security of your PHI in compliance with HIPAA and other applicable regulations.
  • Notify you promptly in the event of a breach of your unsecured PHI.
  • Abide by the terms of this privacy policy, which may be updated as needed. If we revise our policy, we will provide notice as required by law and make the updated policy available to you.

 

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete personal information.
  • Request deletion of your personal information, subject to our legal obligations.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Path To Recovery Detox

Thank you for choosing Path To Recovery Detox. Your privacy is important to us, and we are committed to protecting your information.

For more information on our privacy policy, please contact us at info@pathtorecoverydetox.com or give us a call at (323) 996-7990 and we will be happy to assist you!